![]() Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.Any warranty support needed would be completed by the third party that sold the product. Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10 Product sold by third party: This product was sold by a third party.Remove "HP Support Solutions Framework" through Add/Remove programs on PC.HP Support Solutions Framework - Windows Service, localhost Web server, and Software.It is located in the lower left-hand corner of your Windows. This tool will detect HP PCs and HP printers. Follow these steps to find your Windows OS information. Note: This tool applies to Microsoft Windows PC's only. ![]() Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.
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